Tell us more
If you have a problem then we want to be able to help you – either in person or by signposting you to further support. Please use the forms below to tell us more about your current situation.
Please start by telling us where you live, as you need to live in certain areas to be entitled to certain services.
Find out how to get help in the Nottingham City area
Find out how to get help if you live in the districts and boroughs of Nottinghamshire
Find out how to get help in Lincolnshire – including Lincoln City
Find out how to get help in Derbyshire.
Find out how to get help in the Sheffield area
Framework publishes an annual self-assessment reflecting our approach to handling complaints from people who use our services. This follows the Housing Ombudsman’s Complaints Handling Code. You can read our 2020 self-assessment here.