Contact us

Complaints

We take all complaints seriously and welcome and apply feedback to help improve our services.

If you are a resident in one of our properties, please follow our residents’ complaints process here.

If you are not a Framework resident but access our services (for example Nottingham Recovery Network or Wellness in Mind), or if you are a member of the public please click here to send us a complaint.

If you need to make a complaint urgently outside of office hours you can call us on 0800 0131324.

Anti-Social Behaviour (ASB)

If you are aware of Anti-Social Behaviour (ASB) in relation to any of our properties please complete our ASB form as soon as possible.

The form is for use by Framework residents and members of the public.

Complete our ASB form

Need help?

If you or someone you know needs help and support in relation to housing, health and employment we can help. Some of our services offer direct referral options and we also provide signposting information.

View support services

Framework residents

If you are living in one of our properties, you will need to contact different members of our team depending on your query.

Get in touch (residents only)

Make a general enquiry

If you have a general question about our work please complete our contact form. We aim to respond to all questions within three working days.

If you would like to speak to us directly, you can call our team on 0115 841 7711.