A Nottingham phone box is helping people facing homelessness
A once-forgotten phone box in Nottingham’s Hockley area has been given a new lease of life and a powerful new purpose. Thanks to a partnership between Framework and It’s in Nottingham, =this iconic landmark has been transformed into a ‘Hope Box’, offering vital support and inspiration to people experiencing homelessness.
The Hope Box isn’t just a piece of street art, it’s a practical resource. Inside, you’ll find a map highlighting essential services across the city, from street kitchens and clothing banks to harm reduction, advice, and wellbeing support. For anyone sleeping rough or struggling to find help, this could be the first step towards safety and recovery.
The transformation was made possible by artwork created by clients at Nottingham Recovery Network and residents of Grove House, Framework’s new accommodation for women who were previously homeless. Their pieces carry messages of hope, resilience, and the belief that change is possible.
Phil, one of the service users involved in the workshop, shared his story:
“Nottingham Recovery Network’s support helped me feel understood and not alone, and gave me practical tools to cope with difficult emotions in a healthier way. The workshop was really meaningful for me — the theme of transformation and hope reflected my recovery journey, and creating the piece felt like a powerful expression of clarity and positive change.”
Women at Grove House echoed this sentiment, with one saying:
“If there was a place that showed you exactly where to go if you needed help, that would’ve helped me. When you’re struggling and don’t know the area, not knowing where to go just makes everything worse.”
The Hope Box also displays Framework’s freephone number for reporting rough sleepers:
0800 066 5356 or text ‘SOT’ + your message to 80800.
Our Street Outreach Team will respond and offer support.
In addition, the first campaign featured in the Hope Box invites donations via QR code to help fund birth certificates for people in need; a small but crucial step towards accessing accommodation, bank accounts, and other essential services.
Claire Eden, Framework’s Head of Fundraising and Communications, said:
“It is wonderful to be asked to participate in the transformation of this iconic phone box, turning it into an artwork and a resource for people who are homeless or at risk of rough sleeping.”
Alex Flint, CEO of It’s in Nottingham, added:
“The restoration of this iconic phone box has not only transformed a vandalised eyesore, it has created an attractive and functional landmark in Nottingham which will help to make the city centre a safer and more welcoming place.”
Framework is marking its 25th anniversary this year, and there are plenty of ways to get involved. From fundraising to taking part in running events across the region, your support can help us continue to change lives.