Framework welcomes new Chief Executive
Framework has announced the appointment of a new Chief Executive at a time when demand for our services is greater than ever. From 1 October, Claire McGonigle will take on the leadership of our organisation. She succeeds Andrew Redfern, who will retire at the end of 2025 after 29 years’ involvement in homelessness services in the East Midlands.
Claire is no stranger to Framework. She joined in 2019 as Corporate Services Director, later became Operations Director in 2020, and since 2023 has been Deputy Chief Executive with responsibility for service delivery, housing and property services, and human resources. Before joining Framework, she spent a decade at Action Housing and Support in South Yorkshire. For nearly five of those years, Claire was Chief Executive.
She now steps into the role of leading Framework at a time of both great challenge and great opportunity. Each year our charity supports more than 18,000 homeless and vulnerable people across Derbyshire, Lincolnshire, Nottinghamshire and Sheffield. We employ around 1,100 staff and accommodate nearly 1,400 people at any one time.
Reflecting on her appointment, Claire said:
“I’m honoured to be taking on the role, and to be following in Andrew’s footsteps. I’m very proud of the work that our staff and volunteers do.
“We’re seeing more and more need for our services at a time when public finances are stretched beyond measure. Charities have an important role to play, not just in the delivery of services but also in influencing future strategy and policy so that we can stem this rising tide of need.
“Ultimately our goal is to enable people to live healthy, safe and empowered lives, and that’s what I will be focusing on.”
Outgoing Chief Executive Andrew Redfern offered his full support for Claire as she steps into the role:
“Congratulations to Claire on her success. She has worked extremely hard for Framework over the past six years, including as Deputy Chief Executive for nearly three years, and will surely embrace this new challenge with the intelligence and efficiency that we have come to associate with her.
“I look forward to working closely with Claire over the next few months as we shape Framework’s future in partnership with the Board, our colleagues and service users.
“Framework faces many challenges but Claire has many great ideas to enhance Framework’s offer. I am confident that the organisation’s future is in good hands, not least because of the fantastic staff that Claire will be able to rely on.”
Staff and service users played an important part in shaping the recruitment process for Framework’s next Chief Executive. With their input, the Board were able to make a fair and informed decision in appointing Andrew’s successor.
Chair of the Board, Ruth Hawkins, said:
“Board members conducted a rigorous selection and interview process to find our next chief executive with input from service users and staff. There was considerable interest in the role from external candidates.
“On behalf of my fellow board members I send congratulations to Claire and wish her well in her new role. She has set out a compelling vision for the future of the organisation and we look forward to supporting her to achieve it.”
As Framework looks to the future, Claire’s leadership will build on the strong foundations laid over nearly three decades by Andrew Redfern, and will guide our organisation through the next chapter of its mission to tackle homelessness and disadvantage in the East Midlands.