Lifeline Appeal
Your phone is a lifeline. What would you do without it?
We need your help to give a lifeline to a homeless person today.

Lifeline is our campaign to end digital exclusion amongst homeless people and those most at-risk in society.

Our aim is to connect people experiencing homelessness to life-changing digital technology, and to empower them with appropriate training and information.

To achieve this we need to raise £600,000 by the end of 2026.

Less than half the people we help currently have access to the internet. Through your donations we hope to provide mobile phones and internet access for everyone we support; helping them to live an ‘everyday life’ and, most importantly, to stay safe.

Please watch Sarah’s story below. For someone like Sarah, a mobile phone is not a luxury item. It really is a lifeline that will keep her safe, and could mean the difference between life and death.

Donate to our Lifeline Appeal here.

More than 90% of UK households have access to the internet (OFCOM), with the majority of people using their mobile phone to connect digitally.

The continuing acceleration of digital technology puts homeless people and other at-risk groups at a further disadvantage, leaving them unable to access vital online healthcare and support services.

A recent survey of the people we support; showed that only 47% had access to the internet where they were living. You can find out more about digital exclusion here.

People sleeping rough are most at risk as they may need support urgently at any given time.

We need to change this. Through our Lifeline Appeal we aim to:

Lifeline Appeal

Staff and volunteers across Framework will play an important role in helping us to digitally connect our service users. You can find out more about the work we do and our services here.

How will donations be used?

Donations will help us provide smartphones and internet access for people sleeping rough, along with other technology for our service users.

This will help them to access vital health, employment and housing services and keep in touch with friends and family.

Money raised will also be used to offer digital training and advice, enabling those we support to develop the confidence to use technology independently and find the information they need online.

Just £29 can help us to provide a person experiencing homelessness with their own mobile phone. 

Our Lifeline Appeal is already having an impact