Case Studies

Mental Health and Loneliness


Ben* was living with his brother upon release from prison. When his brother was evicted, Ben was left homeless and…

Read more


Amy* is 18 years old.  At the point she was referred to Step Up, she was homeless and sofa surfing…

Read more

Jack's Story


After leaving care, Jack found himself homeless. A new mobile phone and the provision of secure accommodation have helped him…

Read more

Leah's Story


A number of traumatic events led to Leah becoming homeless. Being given a mobile phone, helped her to access support…

Read more

Andy's Story


When Andy was sleeping rough, he had his mobile phone stolen. When Framework provided him with a replacement, he was…

Read more

Anna's Story


Anna lost her job during the COVID-19 pandemic, and found herself homeless. Being provided with a mobile phone helped her…

Read more


Access to a mobile phone has been life-changing for Charlotte.

Read more

Rough sleeping in an underpass

Fred and Andie

Fred and Andie were able to access much-needed support after being given mobile phones.

Read more


After an acquired brain injury led to job losses and relationship breakdowns Mick is now finding a brighter future through…

Read more


As a single mother Jay found herself without a job and needing a home, thanks to support she feels much…

Read more


Scott's life spiralled out of control and he found himself homeless. Now with his own flat, things are looking up.

Read more


After the breakdown of her relationship Sarah found herself seeking support from us in Boston

Read more

Support our work today

Your donations enable us to help people in need - people who very often feel they have no one else to turn to. We help them on your behalf to address their problems and move towards better, brighter futures. Thank you.

Donate today

Won't be long now.

Securely powered by GO CARDLESS