Case Studies

Mental Health and Loneliness

Ben

Ben* was living with his brother upon release from prison. When his brother was evicted, Ben was left homeless and…

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Amy

Amy* is 18 years old.  At the point she was referred to Step Up, she was homeless and sofa surfing…

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Jack's Story

Jack

After leaving care, Jack found himself homeless. A new mobile phone and the provision of secure accommodation have helped him…

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Leah's Story

Leah

A number of traumatic events led to Leah becoming homeless. Being given a mobile phone, helped her to access support…

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Andy's Story

Andy

When Andy was sleeping rough, he had his mobile phone stolen. When Framework provided him with a replacement, he was…

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Anna's Story

Anna

Anna lost her job during the COVID-19 pandemic, and found herself homeless. Being provided with a mobile phone helped her…

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Charlotte

Access to a mobile phone has been life-changing for Charlotte.

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Rough sleeping in an underpass

Fred and Andie

Fred and Andie were able to access much-needed support after being given mobile phones.

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Mick

After an acquired brain injury led to job losses and relationship breakdowns Mick is now finding a brighter future through…

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Jay

As a single mother Jay found herself without a job and needing a home, thanks to support she feels much…

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Scott

Scott's life spiralled out of control and he found himself homeless. Now with his own flat, things are looking up.

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Sarah

After the breakdown of her relationship Sarah found herself seeking support from us in Boston

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