Tell us more

If you have a problem then we want to be able to help you – either in person or by signposting you to further support. Please use the forms below to tell us more about your current situation.

Please start by telling us where you live, as you need to live in certain areas to be entitled to certain services.

If you would like to make a general enquiry or to report anti-social behaviour, please use the links on this page or to speak with us directly call 0115 841 7711.

Framework publishes an annual self-assessment reflecting our approach to handling complaints from people who use our services. This follows the Housing Ombudsman’s Complaints Handling Code. You can read our 2020 self-assessment here.