Seventeen-year-old Jess was living with her parents when she found out she was pregnant. She and her partner had a very limited income and faced a desperate struggle to find accommodation.

SAFE steered them away from the threat of homelessness and found them accommodation – something that was very difficult indeed to achieve.

Jess explained: “When we first found out we were having a baby, I was really worried and stressed about housing and money problems. Then we were referred to Framework and straight away they were helping us sort out our problems.

Mel our worker has been so very helpful advising us on how to claim for the things we are entitled to and helping us search for the right home to raise our family and budgeting our money.  Thankfully we found a property and we are claiming income support together.

Framework and SAFE help you with even the simple things you're too scared to do; for example I get really nervous when speaking on the phone with people but now I feel more confident to do so. Mel has been there to help if I get too nervous, advising me on what they will ask or say so I can build the courage to phone when needed.

Without Framework and SAFE I don't think we would be where we are today. I also recommended a friend who was having a child too and was sleeping on a friend’s sofa. Without SAFE a lot of people in the same situation I was in would struggle just like I did…I am really pleased with how my life has turned out with the help of Framework and especially Mel – she's helped change our lives for the better.”