SteveWe provide effective, reactive services that prevent problems from becoming crises.

Our goal

We aim to intervene early in the events that lead to homelessness and social exclusion. By helping people at the earliest possible stage, we are able to keep vulnerable and excluded people in their homes and prevent people from becoming homeless in the first place.

What we did

In 2015/16 we helped to keep hundreds of people in their homes. We did this by providing a range of specialist preventative services. Across the county of Nottinghamshire we operated five specialist Homelessness Prevention services, where expert staff helped people to resolve issues of debt, arrears, anti-social behaviour and sudden changes in their lives.

We also operated a similar service (Moving Forward) targeted at people living with mental health challenges. Staff at our Housing Crisis and Housing Law services also supported people at immediate risk of eviction or repossession with legal and procedural interventions. Our Prison Mentoring Service, meanwhile, sought to ensure people had a suitable home to go to when they left custody.

Our impact

  • 837 people helped to stay in their homes and avoid eviction
  • 2,190 the number of people who asked for help at our drop in sessions

Our stories

When Steve lost his leg in an accident he also lost his home.


Annie and her children were faced with homelessness after a violent relationship breakdown.


2016/17 The year ahead

At the end of 2015/16 our prevention work suffered a significant blow, when funding for our Homelessness Prevention services was not renewed by Nottinghamshire County Council. Elements of this support have been continued in the new Brighter Futures service, commissioned by the council to ensure support for people living with severe learning disabilities and brain injuries, but some 1,200 people have been left without the support they need. Whilst people in Nottingham City retain access to a generic Framework prevention service, others must now rely on piecemeal support services, operated at a greatly reduced capacity by borough and district councils. We will try and adapt to meet demand in the year ahead, but a sharp rise in homelessness seems inevitable.