Advance Housing and Support Ltd - Community Living Support Service

Leicester city









Service description

The Community Living Support Service was developed by Advance Housing and Support Ltd, to provide a floating support Outreach service for adults with a learning disability.

The support service is delivered to customers, visited in their own homes, across the City of Leicester.

Customers will have a support agreement with Advance, and an individual support plan which is prepared jointly with the service user. The support is provided in liaison with other related professional services.

The service enables customers to live successfully in the community, by assisting them to develop living skills and personal skills, and to achieve the status they desire as active citizens. This may include emotional support to cope with the pressure of daily living, assistance to access leisure and social activities, and encouragement to become self-advocates.

The service provides assistance in developing and sustaining personal relationships, personal hygiene and presentation. The service can also arrange for staff to accompany customers to healthcare appointments, if desired and assist customers in maintaining a safe welcoming home, and in living a secure and safe lifestyle, which includes an appropriate level of risk taking.


Learning opportunities

• Legal and policy issues relating to people with Learning Disabilities

• Anti-oppressive practice with adults with learning disabilities

• Advocacy skills

• Group work

• Person-centred care planning, monitoring and review

• Facilitation of daily living skills, including income maximisation and budgeting

• Understanding of and contribution to the purchasing and commissioning process

• Experience of providing support to people in their own homes to enhance independence

• Experience of continuing assessment of need and risk

• Person-centred support planning and review

• Multi-agency working

• Practice within the principles of anti-discrimination, anti-oppressive practice and equal opportunities

• Working as part of a team to provide a high quality service

• Working with service users with autism/aspergers's syndrome

• Anti-oppressive practice with service users with learning disabilities and/or dual diagnosis

• Direct facilitation of daily living skills

• Service quality monitoring

• Working with people with challenging behaviour

• Partnership work

• To work across other projects within the agency

• Opportunities to apply relevant theories

• Experience of providing support to people in their own homes as part of an outreach/floating support service, whilst adhering to the agency's lone worker policy

• Experience of working in a team within a framework of purchaser service specification/contracting, corporate and local policy

• Practice with an emphasis on reducing dependency and focus on promoting life skills and greater social inclusion

• Community outreach work

Additional Information

The service aims to provide an opportunity for service users who have a learning disability to develop a more independent lifestyle in the community. The preferred role of Advance staff is to promote the optimum independence of all service users, rather than providing 'overprotection' or 'control'.

The service will be delivered by members of staff coming into the service user's home at agreed times to providethe support agreed in the individual's support plan. The service will aim to remain flexible to service user's changing needs. Staff will also facilitate access to the community, accompanying service users where necessary.

The service is primarily involved in supporting service users to live independently within the community. Therefore staff will be unable to provide transport for customers in their own cars; it is the expectation that customers will access public transport with support if necessary. (Staff accompaniment is only available to customers with the appropriate funding). Customers will be expected to meet staff costs if they wish that staff accompany them in accessing social or leisure activities.

*This is not a Framework service