The Pathways Centre



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Service description

The Pathways Centre is a direct access hostel in Lincoln, providing 24 hour support and accommodation for individuals from across the county. We work with homeless individuals with a local connection to Lincolnshire giving priority to rough sleepers, and NFA Prison or hospital leavers.

We offer 19 rooms with 21 bed spaces, accommodating single males, females and couples from 18+ including individuals with dogs. The average duration of stay is around three to four months, but accommodation can be offered up to two years where complex issues need addressing.

We work with individuals to gain the skills they need to live independently, support them through crisis, minimise risk to themselves and others, promote good health and independence, prevent the reoccurrence of homelessness, and ensure that they can maintain their own accommodation upon move-on.

We work together with organisations and groups within the community to provide information sharing, good communication, networking and opportunities for residents. We take a proactive approach to preventing homelessness from reoccurring by structuring a good move-on package, building in meaningful occupation of time, and helping people to develop their support networks, coping strategies and daily living skills.

The support we provide is daily and based on a Support Plan that is tailored to meet each individual’s specific needs. Our support plan includes weekly achievable action points, short and long term goals, a move-on plan and a thorough needs and risk assessment, all of which are reviewed weekly.


Learning opportunities

• Legal and policy issues relating to people who are homeless or rough sleeping

• To access challenging behaviour teams and assertive outreach teams

• Group work

• Facilitation and supporting of daily living skills including income maximisation and budgeting

• Working with service users with complex needs and challenging behaviour

• Experience of providing support to people to enhance their independence

• Person-centred support planning and review

• Experience of advocating on behalf of service users with other service providers and organisations

• Multi-agency and partnership working

• Familiarisation and understanding of local and national policy and legislation relating to the service user group

• Practice within the principles of anti-discrimination, anti-oppressive practice and equal opportunities

• Working as part of a team to provide a high quality service

• Assessment, risk assessment and management

• Service quality monitoring

• Opportunities to apply relevant theories

• Crisis intervention

• Understanding of the Supporting People initiative, Valuing People Policy and Care Standards

• Supporting employment and educational opportunities

• Supporting individuals to achieve improved mental health

• Facilitate opportunities to maintain and develop existing relationships

• Facilitate opportunities to enhance self-esteem and confidence

• Knowledge of tenancy issues, housing management

• Duty of care

• Learn about medication and relative side effects

• To gain an understanding of the criminal system

• Motivational techniques

• Knowledge of the needs of homeless people

• Funding of services

• Report writing

• Dealing with new referrals

• Move-on support

• Resettlement work

• Promoting social inclusion by encouraging service users to create and maintain links with the local community

• Support planning, review and intervention

• Systematic record keeping

• The opportunity to work with service users who use drugs and alcohol

• Monitoring potential environmental hazards


Additional information

The Pathways Centre works closely with Framework’s Street Outreach and Offender Floating Support teams.

The service operates on a shift pattern covering 24 hours.