Russell House

Newark & Sherwood


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Service description

Russell House provides accommodation and support for 15 single homeless people. Priority is given to applicants with a local connection. Accommodation is in self-contained units, one of which is accessible for wheelchair users. The units are comprised of an en-suite room with bed, desk, wardrobe and cooking facilities. Staff provide support around independent living skills and help with finding appropriate resettlement options.

Russell House also manage ten self-contained move-on flats in Newark town centre called The Old Dairy. The Old Dairy flats act as a ‘stepping stone’ for residents moving from Russell House to independent accommodation. Residents at The Old Dairy have Assured Short-Hold Tenancies and can stay for up to two years.


Learning opportunities

• Gain knowledge of legislation and policy underpinning homelessness, statutory benefits and housing such as Homelessness Act 2002, Housing Act 1998 (and amendments), Housing Benefit Regulations 2006 etc

• Workshop delivery — Russell House runs eighteen rolling sessional workshops at a rate of two a week, focusing on giving residents skills to maintain their own tenancy

• Liaison with other agencies involved in supporting service users; maximising inter-agency communication in support planning and working with wide variety of support providers due to disparate client group and needs (such as mental health teams, jobcentre, substance misuse teams, probation, CAB, housing providers, social services etc). Advocating on behalf of residents with these services

• Service-user led support planning and review

• Opportunities to apply relevant theories to a wide range of service users whilst working within the principles of anti-discrimination, anti-oppressive practice and equal opportunities

• Working as part of a team using reflective practice, service-user involvement and team meetings for ongoing development of service

• Assessment, management and regular reviewing of risk, in line with agency policy and multidisciplinary working

• Knowledge of the evictions procedures and court process

• Working with people with challenging behaviour, crisis intervention and managing conflict

• Gain an in depth understanding of how people become homeless and what support is available to them

• Supporting people with independent living skills, benefit maximisation and budgeting

• Experience of advocating on behalf of service users with other services providers and organisations

• Understanding of the Supporting People initiative, the monitoring process and how services are audited and funded

• Supporting employment and educational opportunities

• Welfare rights and advice

• Dealing with new referrals, assessing needs/priority, allocating rooms

• Move-on support

• Promoting social inclusion by encouraging service users to create and maintain links with the local community

• Building management, reporting maintenance issues and monitoring potential environmental hazards


Additional information

Russell House staff work on a shift rota either 8am – 4pm or 2pm – 10pm.

The project has access for wheelchair users and a lift to the upper floors. Disabled toilets facilities are available but parking is limited.