Women's Complex Needs

Nottingham city


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Service description

This service works with a diverse group of women, all of whom have complex support needs. Some women are escaping domestic violence or sex working, others have experienced rough sleeping or discrimination and many have substance and alcohol misuse problems or mental health needs.

The service supports women aged 18+ with complex needs, focusing primarily on quick access to secure, gender-specific accommodation. The service will complete a full needs assessment and agree on a support plan with each woman so that their individual needs are addressed.

Life skills will be developed to ensure that the women have the appropriate skills to live independently. A resettlement plan with be identified and assistance with housing applications and paying off rent arrears will be given. The service will work in partnership with other specialist agencies to address treatment issues.


Learning opportunities

• To access challenging behaviour teams and assertive outreach teams

• Group work

• Facilitation of daily living skills including income maximisation and budgeting

• Person-centred support planning and review

• Experience of advocating on behalf of service users with other service providers and organisations

• Multi-agency and partnership working

• Familiarisation and understanding of local and national policy and legislation relating to the service user group

• Practice within the principles of anti-discrimination, anti-oppressive practice and equal opportunities

• Working as part of a team to provide a high quality service

• Assessment, risk assessment and management

• Working with people with challenging behaviour

• Experience of advocating on behalf of service users with other services providers and organisations

• Understanding empowerment

• Crisis intervention

• Alcohol and substance misuse

• Practice within a emphasis on reducing dependency and focus on prompting life skills/recovery and greater social inclusion

• Supporting employment and educational opportunities

• Supporting individuals to achieve improved mental health

• Facilitate opportunities to maintain and develop existing relati onships, self-esteem and confidence

• Skill teaching/facilitation work to assist individuals to reach skill levels sufficient to enable moving on to more independent living

• Knowledge of tenancy issues and housing management

• Communication and behaviour management skills

• Knowledge of the needs of homeless people

• Report writing and systematic record keeping

• Theoretical and practical issues around self harm

• Dealing with new referrals

• Behavioural interventions

• Housing management

• Issues around child protection and duty of care, implications of the children acts and safeguarding procedures

• Promoting social inclusion by encouraging service users to create and maintain links with the local community

• Broad scope for strategies of intervention and being able to explore putting theory into practice

• Understanding safeguarding vulnerable adults, supporting people and care standards

• Networking with other professional agencies in both statutory and voluntary sectors

• Opportunity to work in a team as well as development of individual working

• Application of feminist theoretical perspectives


Additional information

Women’s Complex Needs Service is a WOMEN-ONLY service and will accept female students only.

Students will be expected to take part in interviewing, needs assessments, support planning and risk assessing with service users. Studens may need to be flexible around working hours if shadowing a worker on shifts. This would be 8am – 4pm or 2pm – 10pm. No night shifts are expected.

Parking is available. The office is on the ground floor and accessible for those with mobility issues but the building is not wheelchair accessible.