Haven House

Nottingham city, Gedling, Rushcliffe, Broxtowe

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Service description

Haven House is 6 bed mental health crisis house, staffed 24 hours per day with a minimum of two staff on site at any one time.  Guests are referred directly via the City and South Nottingham CRHT teams and must be experiencing a mental health crisis. Guests are able to stay at the house for up to 5 days but there is no minimum length of time of stay.  After staying at the house it is anticipated that guests return to the community and thus avoiding the need of an admission to an acute psychiatric ward.  Each guest is required to take part in a daily one to one meeting with a crisis and recovery worker and to use the recovery star to help facilitate their recovery.  Activities, such as arts & crafts, self-massage workshops, meditation, yoga/stretching, mindfulness and grounding techniques etc are offered to guests.

Learning opportunities

  • Legal and policy issues relating to people with mental health issues
  • Crisis intervention
  • Working with people with behaviour that challenges

  • Multi-disciplinary working

  • Anti-oppressive practice with adults with mental health needs

  • Advocacy skills

  • Group work

  • Personal centred care planning , monitoring and review

  • Facilitation of daily living skills including income maximisation and budgeting

  • Experience of continuing assessment of need and risk

  • Experience of advocating on behalf of service users with other service providers and organisations

  • Practice within the principles of anti-discrimination, anti-oppressive practice and equal opportunities

  • Service quality monitoring

  • To work across other projects  within the agency

  • Opportunities to apply relevant theories

  • Community outreach work

  • Practice within an emphasis on reducing dependency and focus on prompting life skills/recovery and greater social inclusion

  • Facilitate opportunities to enhance self-esteem and confidence

  • Support planning in line with the recovery model

  • Communication and behaviour management  skills

  • Motivational techniques


Additional information

Haven House is staffed 24 hours per day, 7 days per week.  There is always a minimum of two staff members on rota.  Shifts are 8am – 4pm, 2pm – 10pm and 10pm – 8.30am.  During the night there is one waking-night worker and one sleeping-night worker.  Limited access for wheelchair users/mobility impaired due to stairs and no level-access to the building.